11 general skills or competencies (Job family competencies) for Program Management Office Analyst I
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Follows change management processes for various implementation projects.
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Level 2 Behaviors
(Light Experience)
Identifies the client's business processes to support process change management.
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Level 3 Behaviors
(Moderate Experience)
Uses various management approaches to improve customer service and efficiencies.
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Level 4 Behaviors
(Extensive Experience)
Recommends operational and business workflow changes to strengthen the management plan.
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Level 5 Behaviors
(Mastery)
Monitors business trends and emerging technological changes to adopt new processes and improvements.
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Skill definition-Developing schedule, assigning resources to tasks, managing budget, and keeping project plans on time.
Level 1 Behaviors
(General Familiarity)
Identifies the primary Microsoft Infrastructure Project methodologies.
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Level 2 Behaviors
(Light Experience)
Tracks and reports program timing and deliverables using Microsoft Project.
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Level 3 Behaviors
(Moderate Experience)
Uses appropriate verification techniques to manage changes in Microsoft Project.
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Level 4 Behaviors
(Extensive Experience)
Monitors the project performance and progress of management using Microsoft Project.
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Level 5 Behaviors
(Mastery)
Prioritizes job schedules and balances workloads within Microsoft Project software.
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7 soft skills or competencies (core competencies) for Program Management Office Analyst I
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Implements effective marketing strategies that achieve improved business outcomes.
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Level 4 Behaviors
(Extensive Experience)
Optimizes business processes based on deep insight into various business unit functions.
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Level 5 Behaviors
(Mastery)
Evaluates industry and market trends to identify new business opportunities.
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Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Cites examples of KPIs applied at individual, team, and organizational levels.
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Level 2 Behaviors
(Light Experience)
Assists in KPI analysis and patterns discovery to support management in decision making.
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Level 3 Behaviors
(Moderate Experience)
Collaborates with related stakeholders to decide cross-functional KPIs.
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Level 4 Behaviors
(Extensive Experience)
Analyses the pros and cons of specific KPI metrics to ascertain the best course of action.
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Level 5 Behaviors
(Mastery)
Builds and updates innovative KPI management tools to optimize KPI selection and implementation processes.
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Summary of Program Management Office Analyst I skills and competencies
There are 0 hard skills for Program Management Office Analyst I.
11 general skills for Program Management Office Analyst I, Change Management, Microsoft Project, Program Management, etc.
7 soft skills for Program Management Office Analyst I, Business Acumen, Key Performance Indicators (KPI), Process Improvement, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Management Office Analyst I, he or she needs to be proficient in Business Acumen, be proficient in Key Performance Indicators (KPI), and be proficient in Process Improvement.